OCPC Curriculum

This Organizational Consulting Professional Certificate program utilizes state-of-the-art distance learning methodologies. Students attend prerecorded virtual classes delivered fully online supplemented with ongoing webinars with Expert Forums. This program supports interactivity and collaboration, creating a powerful virtual learning experience.

The Professional Certificate in Organizational Consulting involves completing a 32-week program that covers the same four courses of the academic certificate.

Educational

The educational component of the program consists of a comprehensive end-to-end view of the content, practices, methodologies, and skills required to be a successful organizational consultant. This certificate focuses on the theories, frameworks, and applications of organizational consulting interventions as well as how to build a successful internal or external consulting practice in global organizational settings. The course is taught fully online and will require additional readings, YouTube viewings, short papers, expert forums, and webinars.

Courses

Foundations of Organizational Consulting

Explores the foundations of organizational consulting and the roles of internal and external consultants. Topics include the history of consulting, scoping and pricing projects, writing proposals and preparing contracts, and successfully navigating the consulting cycle from client entry to diagnosis and from development to implementation and exit.

Overview of Organizational Consulting

  • Introduction to Consulting
  • Consulting: Yesterday, Today and Tomorrow
  • Internal vs. External Consulting
  • The Consulting Cycle
  • Scoping and Pricing
  • Proposing, Selling and Contracting
  • Entry and Kickoff
  • Diagnosis
  • Read-Out and Decision
  • Solution Design
  • Readiness Planning, Implementation, Monitoring, and Improvement
  • Exit
The Business of Consulting

Explores the challenges of building a successful consulting practice and being an effective organizational consultant. Topics include creating a value proposition, building a brand, setting a strategy, and implementing an operating model for a consulting practice as well as consulting competencies, ethical guidelines, and professional development strategies for consultants.

The Business of Consulting

  • Defining Your Value Proposition
  • Building Your Brand
  • Setting Your Strategy
  • Establishing Your Operating Model
  • Marketing Your Practice

Contemporary Issues in Consulting

  • Consulting Skills and Derailers
  • Ethics in Consulting
  • The Politics of Projects
  • Professional Development for Consultants
Organizational Consulting: Theory and Practice of System-Wide Interventions

This course explores theories, frameworks, and applications of organizational consulting interventions at the organization level for human capital consultants and general business consultants. Human capital consulting topics include organizational design, job design, process and workflow design, workforce analytics and planning, organizational culture, change management, and employee engagement. General business consulting topics include deploying agile frameworks, building technical competency models, acting with social responsibility, linking consulting solutions to business strategy, and consulting in sales, marketing, operations, risk management, nonprofit and public sector organizations. Case studies will be used throughout the course to highlight effective and integrated systemwide organizational consulting practices.

Organizational Consulting: Theory and Practice of Individual and Team Interventions

This course explores theories, frameworks, and applications of organizational consulting interventions at the organization level for human capital consultants and general business consultants. Human capital consulting topics include organizational design, job design, process, and workflow design, workforce analytics and planning, organizational culture, change management, and employee engagement. General business consulting topics include deploying agile frameworks, building technical competency models, acting with social responsibility, linking consulting solutions to business strategy, and consulting in sales, marketing, operations, risk management, non-profit and public sector organizations. Case studies will be used throughout the course to highlight effective and integrated system-wide organizational consulting practices. (3-0) Y