OCAC Curriculum
Academic Certificate Curriculum
The Organizational Consulting Academic Certificate program takes advantage of state-of-the-art eLearning methodologies. Students complete prerecorded interactive modules delivered online through our management system supplemented with ongoing webinars.
As a 32-week program, we thoroughly cover four courses that, upon successful completion, can apply 12 credits to the Master of Science in Leadership and Organizational Development.
Overall objectives for the Organizational Consulting Academic Certificate program:
- Defining your value proposition and brand as an internal or external consultant.
- Setting a strategy and establishing an operating model for your practice or department.
- Building business cases to sell and propose work to your clients and partners.
- Executing the end-to-end consulting process to deliver high-quality work (entry to exit).
- Delivering consulting solutions across different functional disciplines and industry sectors.
- Displaying high ethics and professional consulting skills.
Educational
The educational component of the program consists of a comprehensive end-to-end view of the content, practices, methodologies, and skills required to be a successful organizational consultant.
This certificate focuses on the theories, frameworks, and applications of organizational consulting interventions and how to build a successful internal or external consulting practice in a global organizational setting. The online course will require additional readings, YouTube viewings, short papers, and webinars. Expert Forums will also be offered.
Core Courses
OB 6370 Foundations of Organizational Consulting (3 credit hours)
Explores the foundations of organizational consulting and the roles of internal and external consultants. Topics include the history of consulting, scoping and pricing projects, writing proposals and preparing contracts, and successfully navigating the consulting cycle from client entry to diagnosis and from development to implementation and exit.
Overview of Organizational Consulting
- Introduction to Consulting
- Consulting: Yesterday, Today and Tomorrow
- Internal vs. External Consulting
- The Consulting Cycle
- Scoping and Pricing
- Proposing, Selling and Contracting
- Entry and Kickoff
- Diagnosis
- Read-Out and Decision
- Solution Design
- Readiness Planning, Implementation, Monitoring and Improvement
- Exit
OB 6372 The Business of Consulting (3 credit hours)
Explores the challenges of building a successful consulting practice and being an effective organizational consultant. Topics include creating a value proposition, building a brand, setting a strategy and implementing an operating model for a consulting practice as well as consulting competencies, ethical guidelines and professional development strategies for consultants.
The Business of Consulting
- Defining Your Value Proposition
- Building Your Brand
- Setting Your Strategy
- Establishing Your Operating Model
- Marketing Your Practice
Contemporary Issues in Consulting
- Consulting Skills and Derailers
- Ethics in Consulting
- The Politics of Projects
- Professional Development for Consultants
OB 6373 Organizational Consulting: Theory and Practice of System-Wide Interventions (3 credit hours)
This course explores theories, frameworks, and applications of organizational consulting interventions at the organization level for human capital consultants and general business consultants. Human capital consulting topics include organizational design, job design, process, and workflow design, workforce analytics and planning, organizational culture, change management, and employee engagement. General business consulting topics include deploying agile frameworks, building technical competency models, acting with social responsibility, linking consulting solutions to business strategy, and consulting in sales, marketing, operations, risk management, nonprofit and public sector organizations. Case studies will be used throughout the course to highlight effective and integrated systemwide organizational consulting practices.
OB 6374 Organizational Consulting: Theory and Practice of Individual and Team Interventions (3 credit hours)
This course explores theories, frameworks, and applications of organizational consulting interventions at the organization level for human capital consultants and general business consultants. Human capital consulting topics include organizational design, job design, process, and workflow design, workforce analytics and planning, organizational culture, change management, and employee engagement. General business consulting topics include deploying agile frameworks, building technical competency models, acting with social responsibility, linking consulting solutions to business strategy, and consulting in sales, marketing, operations, risk management, non-profit and public sector organizations. Case studies will be used throughout the course to highlight effective and integrated systemwide organizational consulting practices. (3-0) Y
